Performance measurement and quality management

Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research

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Performance measurement and quality management. / Johannsen, Carl Gustav.

National reports on performance measurement and quality management in public libraries : IFLA Satellite Meeting, August 25-28, 1997, Zentral- und Landesbibliothek Berlin, Ribbeck-Haus. IFLA, 1997. p. 1-10.

Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research

Harvard

Johannsen, CG 1997, Performance measurement and quality management. in National reports on performance measurement and quality management in public libraries : IFLA Satellite Meeting, August 25-28, 1997, Zentral- und Landesbibliothek Berlin, Ribbeck-Haus. IFLA, pp. 1-10.

APA

Johannsen, C. G. (1997). Performance measurement and quality management. In National reports on performance measurement and quality management in public libraries : IFLA Satellite Meeting, August 25-28, 1997, Zentral- und Landesbibliothek Berlin, Ribbeck-Haus (pp. 1-10). IFLA.

Vancouver

Johannsen CG. Performance measurement and quality management. In National reports on performance measurement and quality management in public libraries : IFLA Satellite Meeting, August 25-28, 1997, Zentral- und Landesbibliothek Berlin, Ribbeck-Haus. IFLA. 1997. p. 1-10

Author

Johannsen, Carl Gustav. / Performance measurement and quality management. National reports on performance measurement and quality management in public libraries : IFLA Satellite Meeting, August 25-28, 1997, Zentral- und Landesbibliothek Berlin, Ribbeck-Haus. IFLA, 1997. pp. 1-10

Bibtex

@inbook{00a619f5bf394f3dafc7ef5fa305614e,
title = "Performance measurement and quality management",
author = "Johannsen, {Carl Gustav}",
year = "1997",
language = "English",
pages = "1--10",
booktitle = "National reports on performance measurement and quality management in public libraries : IFLA Satellite Meeting, August 25-28, 1997, Zentral- und Landesbibliothek Berlin, Ribbeck-Haus",
publisher = "IFLA",

}

RIS

TY - CHAP

T1 - Performance measurement and quality management

AU - Johannsen, Carl Gustav

PY - 1997

Y1 - 1997

M3 - Book chapter

SP - 1

EP - 10

BT - National reports on performance measurement and quality management in public libraries : IFLA Satellite Meeting, August 25-28, 1997, Zentral- und Landesbibliothek Berlin, Ribbeck-Haus

PB - IFLA

ER -

ID: 47040408