Meeting the changing predictable and unpredictable needs of users: an academic library case study

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearch

Original languageEnglish
Title of host publication7th Northumbria International Conference on Performance Measurement in Libraries and Information Services (PM7) ? Theme: Measuring Library Performance and Organisational Effectiveness: From Research to Practice, August 13-16, 2007, Stellenbosch, South Africa
Publication date2007
Publication statusPublished - 2007

ID: 47040269