A TQM perspective on interlibrary loan processes
Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research
| Original language | English |
|---|---|
| Title of host publication | Interlending and document supply : resource sharing possibilities and barriers : proceedings of the 5th Interlending and Document Supply International Conference, held in Aarhus, Denmark, 24-28 August 1997 |
| Place of Publication | Boston Spa |
| Publisher | IFLA Offices for UAP and International Lending |
| Publication date | 1998 |
| Publication status | Published - 1998 |
ID: 47040470