Zones of emotional labour: An explorative study among Danish public family law workers
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Zones of emotional labour : An explorative study among Danish public family law workers. / Strøbæk, Pernille Solveig.
I: International Journal of Work Organisation and Emotion, Bind 4, Nr. 2, 2011, s. 178-194.Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › fagfællebedømt
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TY - JOUR
T1 - Zones of emotional labour
T2 - An explorative study among Danish public family law workers
AU - Strøbæk, Pernille Solveig
PY - 2011
Y1 - 2011
N2 - The paper suggests that due to the difficult nature of their work public family law caseworkers are to be included in the definition of emotional labour even though they are omitted by Hochschild. Based upon a review of the structures involved in emotional labour an explorative qualitative study is put forth among 25 Danish public family law caseworkers. The study points to personal, professional, and social zones of emotional labour through which the caseworkers carry out their work. Emotional labour zones mark emotion structures that may be challenging due to complex emotional intersections between zones.
AB - The paper suggests that due to the difficult nature of their work public family law caseworkers are to be included in the definition of emotional labour even though they are omitted by Hochschild. Based upon a review of the structures involved in emotional labour an explorative qualitative study is put forth among 25 Danish public family law caseworkers. The study points to personal, professional, and social zones of emotional labour through which the caseworkers carry out their work. Emotional labour zones mark emotion structures that may be challenging due to complex emotional intersections between zones.
M3 - Journal article
VL - 4
SP - 178
EP - 194
JO - International Journal of Work Organisation and Emotion
JF - International Journal of Work Organisation and Emotion
SN - 1740-8938
IS - 2
ER -
ID: 41855322