TQM methods for designing information products and services

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearch

Original languageEnglish
Title of host publicationQuality of information services : proceedings of the 4th International BOBCATSSS Symposium, Budapest January 1996
Place of PublicationAmsterdam
PublisherHogeschool van Amsterdam
Publication date1996
Publication statusPublished - 1996

ID: 47054217