Application of the ISO 9000 standards of quality management on library contexts

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearch

Original languageEnglish
Title of host publicationQuality issues in the library and information services : proceedings of a conference organised by NORDINFO and the British Library (Research and Development Department), held at Hässelby Slott, Stockholm, Sweden 8 - 10 October 1993
Place of PublicationEsbo
PublisherNORDINFO
Publication date1994
Publication statusPublished - 1994

ID: 47040478