Alignment of concerns: a design rationale for patient participation in eHealth
Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
Standard
Alignment of concerns : a design rationale for patient participation in eHealth. / Andersen, Tariq Osman; Bansler, Jørgen P.; Kensing, Finn; Moll, Jonas; Nielsen, Karen Dam.
2014 47th Hawaii International Conference on System Sciences (HICSS). IEEE, 2014. p. 2587-2596.Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
Harvard
APA
Vancouver
Author
Bibtex
}
RIS
TY - GEN
T1 - Alignment of concerns
AU - Andersen, Tariq Osman
AU - Bansler, Jørgen P.
AU - Kensing, Finn
AU - Moll, Jonas
AU - Nielsen, Karen Dam
N1 - Conference code: 47
PY - 2014
Y1 - 2014
N2 - The emergence of patient-centered eHealth systems introduces new challenges, where patients come to play an increasingly important role. Realizing the promises requires an in-depth understanding of not only the technology, but also the needs of both clinicians and patients. However, insights from medical phenomenology bring forth how physicians and patients focus on different aspects of illness and that they often have starkly divergent concerns. This has important implications for the design of eHealth systems that seek to engage patients as active participants. We emphasize the crucial importance of acknowledging these fundamental differences between patients' and physicians' everyday projects and we illustrate it by three case examples from a participatory design project of constructing a personal health record for chronic heart patients and their clinicians. We summarize our suggestion as a design rationale for successful eHealth, termed 'alignment of concerns'.
AB - The emergence of patient-centered eHealth systems introduces new challenges, where patients come to play an increasingly important role. Realizing the promises requires an in-depth understanding of not only the technology, but also the needs of both clinicians and patients. However, insights from medical phenomenology bring forth how physicians and patients focus on different aspects of illness and that they often have starkly divergent concerns. This has important implications for the design of eHealth systems that seek to engage patients as active participants. We emphasize the crucial importance of acknowledging these fundamental differences between patients' and physicians' everyday projects and we illustrate it by three case examples from a participatory design project of constructing a personal health record for chronic heart patients and their clinicians. We summarize our suggestion as a design rationale for successful eHealth, termed 'alignment of concerns'.
KW - behavioural sciences computing
KW - electronic health records
KW - patient treatment
KW - alignment of concern
KW - chronic heart patient
KW - medical phenomenology
KW - participatory design project
KW - patient participation
KW - patient-centered eHealth system
KW - personal health record
KW - Diseases
KW - Heart
KW - Hospitals
KW - Interviews
KW - Medical diagnostic imaging
KW - Prototypes
KW - ehealth
KW - medical informatics
KW - participatory design
U2 - 10.1109/HICSS.2014.327
DO - 10.1109/HICSS.2014.327
M3 - Article in proceedings
SP - 2587
EP - 2596
BT - 2014 47th Hawaii International Conference on System Sciences (HICSS)
PB - IEEE
Y2 - 6 January 2014 through 9 January 2014
ER -
ID: 120580196